Linux Administrator

Job Code 107868
Job Deadline Dec 31, 2018
Languages Excellent English and Arabic
Job Category Information Technology
Job Level Junior
Job Type Full Time
Description

The successful candidate will be responsible for:

Incident Management:

  • Handling all service requests related to Linux servers’ performance and security according to the IT department’s SLA
  • Perform extensive troubleshooting on the above mentioned services as well as providing clear and descriptive resolution for the users

Proactive Support:

  • Handling and maintaining Linux servers’ health, which may include: (processing issues, LAN or WAN problems, security, and VPN)
  • Help tuning performance and ensuring high availability of infrastructure
  • Participating in projects to design and implement new technology solutions, meet specific business needs, solve problems. Maintaining servers, network equipment, storage devices, and other related infrastructure components. Researching, diagnosing, troubleshooting and identifying solutions to resolve customer issues related to application use, design, and configuration
  • Assisting with implementation testing and projects
  • Assisting with projects to rollout enhanced or new functionality
  • Installing and configuring Linux based scientific software packages

The below reports are produced on regular basis, its improvement is a key responsibility for the engineer to ensure the best analysis for workloads according to service and engineer, as well as tracking the teams’ position from the KPIs. The reports are:

  • Service availability report
  • SLAs compliance report
  • Statistical analysis report
  • Effort analysis, quality analysis and utilization reports
Qualifications
  • Engineering /Computer Science background is preferred
  • 3-5 years of experience
  • Experience with most aspects of the Linux operating system: paging/swapping, inter-process communication, devices and device driver fundamentals, file system concepts like inode and superblock
  • Must know: virtualization, SAN and NAS, and systems management basics. Must know: distributed computing, MySQL Server is a plus, cloud computing knowledge is a plus, CCNA/CCNP is a plus
  • Experience with at least one of other Linux systems (SuSE, HP/UX, AIX, etc.) is a plus
  • Ability to write detailed scripts in at least one, preferably two administrative languages, (shell scripts, Perl, Tk)
  • ITIL foundation background is a plus
  • CCNA in other areas is a plus
  • CCNP in other areas is a plus
Experience 3 - 5 years
Job Contact Person Human Resources
Job Contact Email Please send your updated CV to recruitment@zewailcity.edu.eg.